Effective date: 8 October 2026
This Privacy Policy explains how Sparkstr ("Sparkstr", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the Sparkstr mobile application and related services ("App").
Sparkstr helps users save, organise, analyse, search, and rediscover videos and related information.
For privacy questions or requests, contact: contact@sparkstr.com.
Sparkstr automatically creates an anonymous Firebase account so that features such as Sparks, saved processing jobs, recommendations, notifications, and subscriptions can work.
This account has a unique Firebase user identifier ("UID"). Sparkstr does not require your name, email address, telephone number, or social-media account to create this account.
Information you choose to provide may include:
Notes and your downloaded vault media are generally stored locally on your device. Information needed to process a video, including its link and save reason, may be sent to Sparkstr's backend services.
Providing a save reason or a support email address is optional. If you do not provide a link or media needed for a requested processing feature, Sparkstr cannot carry out that request.
Sparkstr may create or store information generated from a saved video or link, including:
Depending on the features you use, Sparkstr and its providers may process:
Sparkstr may use services such as Firebase Analytics to understand how the App is used and to improve its features, performance, reliability, and user experience.
Analytics may include app opens, screen views, feature usage, app version, device information, operating-system information, approximate location, and diagnostic or usage events.
Sparkstr does not intentionally send the contents of locally stored notes, full saved videos, feedback messages, or full search-query text to Firebase Analytics.
You may send feedback, report an issue, or suggest improvements. Providing an email address is optional, but we may be unable to reply if you do not provide one.
To prevent abuse, diagnose problems, and understand which account submitted a report, a feedback submission may include your Firebase UID, source IP address, app version, device or platform information, and the contents of your message.
Please do not include sensitive or unnecessary personal information in feedback, save reasons, folder names, or other free-text fields.
If you enable notifications, Sparkstr may process a push-notification token, platform information, notification preferences, delivery information, and interactions with notifications.
Sparkstr uses Firebase Cloud Messaging to support push notifications. On iOS, delivery also uses Apple Push Notification service ("APNs"). Firebase may associate an APNs device token with an FCM registration token so that notifications can reach the correct app installation. Sparkstr's backend stores notification registration information associated with your account.
You can disable notifications through Sparkstr or your device settings. Notification previews may appear on your lock screen depending on your device settings.
Current versions of Sparkstr on Android and iOS do not display advertisements or offer rewarded ads. Sparkstr does not use Google AdMob in these versions and does not collect advertising identifiers for personalised advertising or cross-app advertising tracking.
Purchases and subscriptions are processed by Google Play on Android and Apple's App Store on iOS. Sparkstr may receive purchase identifiers, product information, transaction status, subscription status, and entitlement information.
On iOS, this can include signed transaction information, transaction and original transaction identifiers, an app account token used to associate a purchase with an account, purchase and expiry dates, renewal status, and information about billing grace periods, cancellations, refunds, and revocations.
Sparkstr uses this information to verify purchases, restore subscriptions, manage access to Premium, and maintain the correct Sparks allowance. Store transaction identifiers may continue to identify the same purchase after reinstalling the App or creating a new anonymous Firebase account.
Sparkstr does not receive or store your complete payment-card details.
Depending on your location, data-protection law requires us to identify a lawful basis for processing personal information.
| Purpose | Typical lawful basis |
|---|---|
| Creating and maintaining the anonymous account; saving and processing links; providing folders, search, Sparks, recommendations, rediscovery, and requested app features | Performance of our agreement with you and taking steps you request when using the App |
| Detecting fraud, preventing abuse, securing the App, enforcing limits, preventing duplicate subscription allowances, troubleshooting errors, and protecting users and services | Our legitimate interests in operating a safe, reliable, and secure service |
| Understanding general usage and improving the App | Our legitimate interests in improving Sparkstr where permitted by law, or your consent where consent is required |
| Sending optional notifications | Your consent, with the notification permissions required by your device |
| Verifying purchases, restoring subscriptions, maintaining subscription status and Sparks allowances, and handling refunds | Performance of our agreement with you |
| Keeping accounting records, meeting tax obligations, and complying with legally required recordkeeping | Compliance with legal obligations |
| Responding to feedback and support requests | Our legitimate interests in supporting users and improving Sparkstr, or taking steps at your request |
Sparkstr uses a combination of local device storage and cloud services.
Removing the App or clearing its storage may delete locally stored content. Cloud information is handled separately as described below.
When you submit a supported video, media file, or link, Sparkstr may send the content or link to backend, video-processing, extraction, and artificial intelligence providers.
These services may be used to retrieve supported content and generate titles, summaries, transcripts, key points, tags, folders, thumbnails, screenshots, recommendations, and other metadata.
Providers may include Google Firebase and Google Cloud, OpenAI, ScrapeCreators, and other infrastructure or content-processing providers used to deliver the requested feature. Information sent for processing may include your submitted save reason where it is used to personalise the requested analysis.
AI-generated information may be inaccurate, incomplete, or outdated. Sparkstr's output should not be treated as professional, medical, legal, or financial advice.
You can choose whether to provide optional save reasons, submit feedback, supply a support email address, or enable notifications.
You can turn off notifications through Sparkstr's notification settings or your device settings. To withdraw consent for other processing that relies on consent, contact contact@sparkstr.com.
Withdrawing consent does not affect processing that occurred lawfully before consent was withdrawn. It also does not automatically stop processing that has another lawful basis, such as keeping records required by law.
Current versions of Sparkstr do not offer advertising or advertising personalisation, so advertising consent is not required to earn or replenish Sparks.
Google Play and Apple's App Store process purchases and subscriptions under their own terms and privacy policies.
Sparkstr verifies subscription information with the relevant store. On iOS, Apple's signed transactions and server notifications help us recognise renewals, cancellations, expiry, refunds, and other changes affecting your subscription.
Restoring an Apple subscription may associate the original purchase and its remaining allowance with your current anonymous Firebase account. This does not necessarily restore locally stored videos, notes, or other vault content.
Deleting your Sparkstr account does not automatically cancel an active store subscription. You should manage or cancel subscriptions through Google Play or Apple's App Store.
We do not sell personal information for money or share it for cross-context behavioural advertising in current versions of Sparkstr.
We may disclose information to service providers where necessary to operate Sparkstr, including:
Sparkstr may use saved-content metadata to provide recommendations to other users. Content you submit may also contain information about you or other people, so avoid including unnecessary personal or sensitive information.
We may also disclose information when reasonably necessary to comply with law, protect legal rights, investigate fraud or abuse, protect users, or respond to valid legal requests.
Some service providers may process information outside your country, including in the United States or other locations where they operate.
Where required, international transfers are protected using appropriate safeguards, such as adequacy regulations, contractual protections, or standard contractual clauses provided by the relevant service provider. You can contact us for information about the safeguards applicable to your information.
We retain information according to the following criteria:
Retained purchase and technical identifiers are not necessarily anonymous. Retention must remain necessary and proportionate to its purpose and is subject to applicable privacy rights and legal obligations. You can contact us about a particular record or retention period.
Information may be retained for longer where necessary to establish, exercise, or defend legal claims, comply with law, or investigate abuse, where permitted by applicable law.
You can initiate account deletion inside Sparkstr using the Delete Account option in Settings.
Deleting the account will:
Sparkstr preserves the remaining processing-job and generated video information, including a save reason where one exists, but removes the deleted account UID from those records. This is not a guarantee that the remaining content contains no personal information.
If a retained save reason, video, or other record contains information identifying you, you may request deletion or correction by contacting contact@sparkstr.com. Please provide enough information to identify the relevant record, without sending unnecessary sensitive information.
Separate purchase, allowance, security, and legal records may remain as described in section 10. Deleting a profile therefore does not mean that every transaction or technical record has been erased.
Account deletion does not delete the vault stored locally on your device. You can remove local information by clearing the App's data, using available local deletion controls, or uninstalling the App. Copies held in device backups may need to be managed separately through your device or backup provider.
After deletion, Sparkstr may create a new anonymous account if you continue using or reopen the App. The new account will have a different UID. Restoring an existing Apple purchase may reconnect its subscription entitlement and remaining allowance to this new account.
Account deletion does not automatically cancel an App Store or Google Play subscription. Unless cancelled through the relevant store, an auto-renewing subscription may continue to renew and be charged.
Depending on where you live, you may have rights to:
These rights may be subject to legal exceptions. Because Sparkstr primarily uses pseudonymous technical identifiers, we may need your UID, job identifier, relevant purchase reference, feedback email address, or other information to locate the relevant records and reasonably verify your request.
Please do not send payment-card details, account passwords, authentication tokens, or other unnecessary sensitive information with a privacy request.
To exercise a privacy right, contact contact@sparkstr.com.
If you are in the United Kingdom, you also have the right to complain to the Information Commissioner's Office: https://ico.org.uk/make-a-complaint/ . You do not have to contact us before exercising that right.
Sparkstr may use automated systems to generate summaries, categorise saved content, recommend videos, and decide when to resurface content.
These features are intended to organise and personalise the App. They are not intended to make decisions that produce legal or similarly significant effects about you.
Sparkstr can process links from third-party platforms such as YouTube, TikTok, Instagram, and Facebook. Your use of those services remains subject to their respective terms and privacy policies.
Sparkstr does not control the privacy practices, content availability, or policies of third-party platforms.
Sparkstr takes reasonable technical and organisational measures to protect information. Information transmitted between the App and Sparkstr's backend is encrypted using HTTPS/TLS where applicable.
No application, network, server, or storage system can be guaranteed to be completely secure. You should avoid entering unnecessary sensitive information into save reasons, feedback, folders, or other free-text fields.
Sparkstr is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided information through Sparkstr, contact us at contact@sparkstr.com.
We may update this Privacy Policy to reflect changes to Sparkstr, its providers, legal requirements, or privacy practices.
The latest version will be published at this location. The effective date at the top identifies when the policy was last updated.
For questions, requests, or complaints about this Privacy Policy or Sparkstr's handling of information, contact:
Sparkstr
Email:
contact@sparkstr.com